Non Discrimination Notice

Nondiscrimination Notice

Pines Behavioral Health (Pines) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity). HHS does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity).

Pines:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters

Information written in other languages

 

If you need these services, contact Kammy Ladd, Customer Services, at 1-866-877-4636

If you believe that Pines has failed to provide these services or discriminated in another way on the basis of race, color, national origin,
age, disability, or sex, you can file a grievance with:

Kammy Ladd, Customer Services
200 Vista Drive
Coldwater, MI 49036
kladd@pinesbhs.org or 1-866-877-4636 or TTY 711

You may also file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

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